The only thing I can say is that this app doesn't have any problems with me submitting photos and text messages. Friends and relatives could enjoy a nice experience via video calling. It is clear that the application requires a lot more work. People are trying to contact me but I don't get any notification. This application is very disappointing for video calling inmates. We already see enough of the ugly things in this world. You don't want to make it more difficult for people who have been through so much. I use a Samsung Galaxy S5 so I expect it to work well. The app doesn't notify me of messages, or when it's receiving a video conference call. One reason that I put it was to be thankful I could talk with my family. They let many people's personal information get stolen. You can click on the profile button to open the pop-up. I went through the entire verification process and was told there was an error and that it needed to be reopened. I made a deposit, and it was taken immediately out of my account. This is a problem that needs to be fixed. The message does not go through as expected. This has caused me to miss numerous visits. When my loved one attempts to make a video call, I do not get any notifications. To hear the other person clearly, you can't hook up your headphones to it. One problem I have with this app is that it makes it difficult to hear them when they are talking. Sometimes, I do not receive the notification when someone calls. Video calls are very reliable when they work. It must be mentioned on the website if this is true. The other person said that I cannot have both the phone app and the computer app open at once. Another person told me that I must be signed into the "app" before I can receive the video. When I clicked accept, however, it didn't recognize the call and cancelled the video. My phone displayed a pop-up telling me that a video had been received from my friend. Although the video feed started glitchy, it was not able to connect for more than a minute. On either side of the call, there was no delay or lag. The app worked fine once it started to function, however, the links in the app for visits and other information aren't working. We should see one another clearly without any blurr effects. They would sometimes blur the surrounding parts of themselves out during calls. To receive his calls, I must be on the phone app. Recenty, I was unable to get video calls from my husband even though he is calling. It's fine to use the app from this phone.
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